| Fully-flexible and Refundable | Standard | |
|---|---|---|
| Change of Travel Date prior to Departure | With 1-hour notice | With 24-hour notice |
| Change to Open Dated Booking prior to Departure | With 1-hour notice | With 24-hour notice |
| Open Date Expiry Period | Unlimited | 3 months from booked travel date |
| Name Change Allowed | Yes | Yes |
| Change Fee applies for above | No | Yes |
| Fare refundable in the event of travel cancellation | Yes, less service fee, up to 1-hour prior to booked departure time. | No |
Fare Types
TICKET TYPE
PASSENGER FARE TYPES
| TYPE | DETAILS |
| ADULT | Our standard fare. Our best value fares, including specially priced, are located on our easy-to-use online booking system. |
| SENIOR | Available for holders of a Senior card, this fare type allows you to call us and book at the same price as our best value online fares. |
| PENSIONER | Unfortunately, we do not offer these fares. We are a private non-subsidised service and do not receive any Government rebates. Please book a Senior fare instead. |
| ACCOMPANIED CHILD | Children aged 3 to 15 years are classified as a child and are eligible for the child fare. Children aged 16 and over are classified as adults. Children aged 2 and under are classified as infants and are permitted to travel free of charge, provided they do not occupy a seat. If they will be occupying a seat, a child fare is payable. |
| UNACCOMPANIED CHILD | Children between the age of 10 to 14 years will be carried as an Unaccompanied Minor based on our Unaccompanied Minor Form being completed and handed to the driver upon boarding. It is imperative that an Adult is waiting for the Unaccompanied Minor at their destination. Should the Minor NOT have this form, then travel will be refused. Children aged 15 may travel as unaccompanied with a form or treated as Accompanied. |
| GROUP | If you are looking to book for 10 or more passengers, Australia Wide Coaches provides special DISCOUNTED group fares. Speak to one of our friendly team members for assistance. |
Unaccompanied Children
Children between the age of 10 to 14 years will be carried as an Unaccompanied Minor based on our Unaccompanied Minor Form being completed and handed to the driver upon boarding. It is imperative that an Adult is waiting for the Unaccompanied Minor at their destination. Should the Minor NOT have this form, then travel will be refused.
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